Purpose: To outline the standard operating procedure for creating a corporate website for a client using WordPress.
Scope: This SOP covers the entire process, from initial client consultation to website launch and handover.
Responsibilities: Project Manager, Web Developer, Web Designer, Content Writer
Procedure:
Phase 1: Project Initiation and Planning
- Initial Client Consultation:
- The Project Manager will conduct an initial consultation with the client to understand their needs, goals, and expectations for the website.
- Gather information including:
- Company information, brand guidelines, and existing marketing materials.
- Target audience, website goals (e.g., lead generation, e-commerce, brand awareness), and desired functionality.
- Content requirements (text, images, videos), website structure, and desired features.
- Budget, timeline, and key stakeholders.
- Deliverable: Project brief document outlining client requirements and project scope.
- Project Planning and Documentation:
- The Project Manager will create a detailed project plan, including:
- Project timeline with milestones and deadlines.
- Sitemap outlining the website structure and navigation.
- Content inventory and plan.
- Technical specifications (e.g., hosting, plugins, security).
- Communication plan.
- Quality assurance (QA) testing plan.
- Deliverable: Project plan document.
- The Project Manager will create a detailed project plan, including:
Phase 2: Design and Development
- WordPress Theme Selection:
- The Web Designer, in collaboration with the Project Manager, will research and select a suitable WordPress theme.
- Identify Key Features: Based on the client’s needs and the project brief, determine the essential features required for the theme (e.g., responsive design, e-commerce compatibility, blog layout, page builder).
- Explore Theme Repositories:
- WordPress.org Theme Directory: Begin with the official WordPress theme directory for a wide selection of free and reputable themes.
- ThemeForest: Explore ThemeForest for a large marketplace of premium themes with advanced features and customization options.
- Evaluate Theme Options: Evaluate potential themes based on the following criteria:
- Relevance to Client’s Industry: Does the theme align with the client’s industry and brand aesthetic?
- Responsive Design: Is the theme fully responsive and mobile-friendly?
- Features and Functionality: Does the theme offer the necessary features and functionality (e.g., page layouts, customization options, plugin compatibility)?
- Performance and Speed: Is the theme optimized for speed and performance?
- User Reviews and Ratings: What are the user reviews and ratings of the theme?
- Support and Updates: Does the theme developer provide reliable support and regular updates?
- Theme Customization Options: How easy is it to customize the theme’s colors, fonts, and layout?
- Select a Theme: Choose a theme that best meets the client’s needs and project requirements.
- The Web Designer will present 2-3 theme options to the client for review and approval.
- Deliverable: Client-approved WordPress theme.
- The Web Designer, in collaboration with the Project Manager, will research and select a suitable WordPress theme.
- Website Development:
- The Web Developer will set up the WordPress website using the selected theme and configure आवश्यक plugins.
- Implement website structure, navigation, and functionality.
- Develop custom features or functionality as required.
- Ensure website security and performance.
- Integrate with any third-party systems (e.g., CRM, marketing automation).
- The Web Designer will create the website’s visual design, including:
- Homepage design
- Page layouts
- Graphics and imagery
- Branding elements
- The Content Writer will create or migrate website content, ensuring it is optimized for search engines and user experience.
- Deliverable: Fully functional and developed WordPress website.
Phase 3: Testing, Launch, and Handover
- Testing and Quality Assurance:
- The Web Developer and Project Manager will conduct thorough testing of the website, including:
- Functionality testing
- Usability testing
- Performance testing (e.g., page speed)
- Security testing
- Cross-browser and cross-device compatibility testing
- Content review and proofreading
- The Project Manager will obtain client sign-off on the completed website.
- Deliverable: Website testing report and client sign-off.
- The Web Developer and Project Manager will conduct thorough testing of the website, including:
- Website Launch:
- The Web Developer will deploy the website to the live server.
- Configure DNS settings and ensure proper website functionality.
- Set up website analytics and tracking.
- Deliverable: Live and functional website.
- Client Training and Handover:
- The Web Developer or Project Manager will provide training to the client on how to manage and update their website content.
- Provide the client with all necessary login credentials, documentation, and website files.
- Deliverable: Client training session and handover documentation.
- Post-Launch Support:
- The agency will provide ongoing support and maintenance for the website, as outlined in the service agreement.